You’re No Longer on Mute: Social Norms, Generational Differences, Working-from-Home, and the Acceptance of Workplace Communication and Collaboration Technologies
Alec Tefertiller, Baylor University, Katie Olsen, Kansas State University, Rosalynn Vasquez, Baylor University & Danielle LaGree, Kansas State University
I always love a clever title, so you had me at “You’re No Longer on Mute.”
This is a timely study and good application of an emerging theory – the Technology Acceptance Model. I’ll scoff a bit at how much Technology Acceptance evokes Uses and Gratifications but it’s still clearly an appropriate framework for the study.